PokerSoup Forums > General > Who is Hiring?(Stars stops U.S. players from playing)

Who is Hiring?(Stars stops U.S. players from playing)

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1. • Posted by Tony Gags 2011-04-15 21:10:56
   • 

   • Joking obviously....kind of. Here is what just happened. Click the links in the article to find out more. This is still fresh. Im sure Stars is gonna fight this. Worst case nice little Vacay for some of us till The land based casinos get what they wanted and open up their own sites. See ya all at Bay 101 and Chances guys.

     http://www.parttimepoker.com/pokerstars-blocks-u-s-players-in-response-to-indictment

2. • Posted by E 2011-04-15 22:08:28
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   • Not just PokerStars. Fulltilt shut down too.

     http://blogs.forbes.com/nathanvardi/2011/04/15/founders-of-worlds-biggest-online-poker-companies-indicted/

3. • Posted by Mr. Segan 2011-04-19 00:14:36
   • 

   • I am kinda disappointed with Poker Stars Support:

     First after emailing their regular support email address: support@pokerstars.com

     Delivery to the following recipient failed permanently:

     support@pokerstars.com

     Technical details of permanent failure:
     The recipient server did not accept our requests to connect. Learn more at http://mail.google.com/support/bin/answer.py?answer=7720
     pokerstars.com (1): Connection timed out

     I emailed their new email address: support@pokerstars.eu

     • • • • • Original Message -----

     From: paragsegan@gmail.com
     Sent: 2011/04/17 13:08:56
     To: support@pokerstars.eu
     Subject: How to continue playing on Poker Stars

     I have a PokerStars account: Mr. Segan

     When I created the account, I used to live in the US. Currently, I live in
     Canada, but am still using the same account to play. How can I continue
     playing on PokerStars as I am no longer a US resident?

     Thanks,

     Parag Segan

     Hello Parag,

     Thank you for contacting PokerStars.

     We have forwarded your email to our Accounts Team for their review and action. You will receive a response as soon as possible.

     Your patience is appreciated.

     Regards,

     Liis
     PokerStars Support Team

     Hello Parag,

     Thank you for your email.

     Unfortunately, we are unable to assist you with a country/address change at this time.

     We will endevour to provide you with further assistance as soon as the situation is clearer.

     If you wish to visit the Cashier to request a cashout, you may still do so without further delay.

     We apologize for any inconvenience this may cause you, and we thank you for your understanding.

     Regards,

     Paola R
     PokerStars Security Team

     Can I create a new account and do a fund transfer from my old account to the new one?

     Thanks,
     Parag Segan

     Hello Parag ,

     Thank you for your email.

     Unfortunately we have no more information at this time and cannot provide further assistance until the situation is clearer.

     We apologize for the delays you are experiencing and sincerely appreciate your patience and cooperation.

     Regards ,

     Sophia
     PokerStars Security

4. • Posted by Tony Gags 2011-04-19 06:14:49
   • 

   • Dude it has been 3 days! Give them some time. Can you imagine the amount of emails they are getting? They are employees of Pokerstars and probably don't even know all the details of what is going on. Probably just waiting to hear more details from the higher ups

5. • Posted by BayAreaBoss 2011-04-20 00:51:06
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   • For those of you who live outside of the US, besides the obvious decrease in tables, how have the games been last couple days?
     I imagine there are mouth watering overlays on the big guarantee tourneys.

6. • Posted by BayAreaBoss 2011-04-20 00:51:35
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   • For those of you who live outside of the US, besides the obvious decrease in tables, how have the games been last couple days?
     I imagine there are mouth watering overlays on the big guarantee tourneys.

7. • Posted by Mr. Segan 2011-04-20 21:51:44
   • 

   • No mouth watering overlays....the guarantees have been reduced.

     Example: Pre Black Friday - FT superstack tourney gtd 15k....

     Post Black Friday - FT superstack tourney gtd 6k

     :(

8. • Posted by Tony Gags 2011-04-21 21:36:20
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   • http://blogs.forbes.com/nathanvardi/2011/04/20/u-s-online-poker-players-will-get-their-money-back/

     Regulation coming 12 months max now. LOL at hoe quick this deal was reached. Back room deals before indictments had to be happening for sure now. Can't wait to start earning my free rooms on Harrah's.com. Heard The Flamingo is nice.

9. • Posted by Mr. Segan 2011-04-26 02:17:08
   • 

   • In order for us to review your request we ask you kindly to send us the below documents:

     1. A clear copy of your driver's license, or any other valid government issued picture ID

     2. A clear copy of a recent utility bill clearly showing your full name, address in the non-US country of residence and statement date (no older than 3 months)

     3. A clear copy of a recent bank account statement (bank account must not be registered in the US or US territories) showing your full name, current address outside the US and statement date.

     4. Your landline phone number in your new country of residence

     If you have access to your PokerStars account we ask you to please log in and upload all requested documents via the client.

     Please go to "Help > Contact Support / Upload Documents > Select Category > 'Security' > Sub-Category 'Documents'" and you will be able to upload documents with a size up to 5 MB.

     If you are not able to log into your account, you scan or make a digital photo of your ID (front and back) and send it to security@pokerstars.eu, or fax to:

     PokerStars
     Attn: Security
     Fax: +44-1624-630899 (international)
     Fax: 1-800-631-9050 (Toll free)

     Please ensure that if you are sending documentation via fax that you clearly write your User ID on every page.

     We also advise that in order to avoid any such problems in the future you switch to an alternative Internet Service Provider.

     Thank you for your understanding.

     Regards,

     Aaron D.

     PokerStars Security Team

10. • Posted by Mr. Segan 2011-05-08 18:19:37
    • 

    • Hello Parag,

      Thank you for sending your documents.

      I am pleased to inform you that we have approved and verified your photo ID and proof of address document.

      However, before we can make the necessary adjustments on your account, we will need you to provide us with a copy of your most recent bank statement that shows your full name and address outside USA.

      Once we process your documentation we will contact you with an update on the status of your account.

      Thank you for your cooperation, and if there's anything else we can do for you, please let us know.

      Regards,

      Hideki
      Full Tilt Poker Support

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